Account deletion

Delete your account and associated data

You can permanently delete your account directly in Henro Navigator. Never send your password or verification code to support.

Delete directly in the app

  1. Open Henro Navigator and sign in.
  2. Open Account → Delete account and associated data.
  3. Reconfirm your identity with your password or Apple and enter DELETE.

This deletes the Firebase authentication account, profile, temple visits, private walking records, any optionally synced walking plan and progress, account-linked facility/photo proposals, and associated owner-scoped local data. Anonymous text corrections or beta reports contain no account ID and therefore cannot be assigned automatically.

No longer have access to the app?

Write from your registered email address to support@henro-navigator.com. State only that you request deletion; do not send a password. We may request another confirmation through the registered address to identify the account safely.